Please Read This Privacy Policy Before Accessing or Using the Services or Website. This website is owned and operated by Metropolitan Mandarin LLC (“Metropolitan Mandarin”, “We”, “Us, or “Our”). This Privacy Policy applies to this website and any other website or content owned, operated, licensed, controlled and/or used by Metropolitan Mandarin (“Websites”). This Privacy Policy is also governed by and expressly incorporated into Our Terms and Conditions. “Services” herein refers to the various language and tutoring classes, instruction, and related services We provide, as well as the curriculum and other items sold by Us via the Websites or otherwise.
This purpose of this Privacy Policy is to describe how and when Metropolitan Mandarin collects, uses and shares your information when you use and/or access Our Websites or utilize Our Services. BY ACCESSING OR USING OUR APPLICATIONS OR SERVICES, YOU AGREE TO BE BOUND BY THIS PRIVACY POLICY AND THE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY OR THE TERMS AND CONDITIONS, DO NOT ACCESS OR USE OUR APPLICATIONS OR SERVICES.
Your information is controlled by Metropolitan Mandarin LLC, and you hereby authorize Us to use your information anywhere We operate.
If you have any questions or comments about this Privacy Policy, please contact info@nyc-mandarin.com.
Information Collection and Use
User-Provided Information: Through accessing Our Websites and using Our Services, you will provide certain personal information required for us to provide the Services. Such information may include, but is not limited to, your full name, email address, phone number, date of birth, dates of lessons, business name (where applicable), physical address, and any other information required for providing the Services and facilitating any transactions with Metropolitan Mandarin. You understand that failing to provide any information requested may result in Us being unable to provide the Services.
Third Parties: Metropolitan Mandarin may receive information about you from third parties, such as if someone else registers You for Services or makes a purchase on Your behalf.
Cookies: Like many websites, We use cookies and similar technologies to collect additional website usage data and to improve Our Services, but We do not require cookies for many parts of our Services. A cookie is a small data file that is transferred to your computer or mobile device. Metropolitan Mandarin may use both session cookies and persistent cookies to better understand how You interact with Our Services and Websites, to monitor aggregate usage by our users and web traffic routing on our Services, and to customize and improve our Services. Most Internet browsers automatically accept cookies. You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt You before accepting a cookie from the websites you visit. However, some Services may not function properly if You disable cookies.
Log Data: When You use our Services, we may receive information (“Log Data”) such as Your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information. We receive Log Data when You interact with our Services and Websites. We may also receive Log Data when you click on, view or interact with links on our Services and Websites, including links to third-party applications.
Commerce Services: All payments made for any Metropolitan Mandarin Service or product are handled by third-party payment services, who receive and handle your payment information directly. Metropolitan Mandarin does not have access to or store the entirety of your Payment Information, but rather only has access to Your full name, email address, physical address, and any other data required by our third-party payment processer, which Metropolitan Mandarin shall keep as confidential.
Use. Metropolitan Mandarin will generally only use Your data as necessary for providing Services and support related to the Services and Websites, improving the way we provide Services and the functionality of Our Websites, communicating with You, marketing and promotion purposes, and for investigative or legal purposes.
Information Sharing and Disclosure
We do not disclose your private personal information except in the limited circumstances described here.
User Consent or Direction: We may share or disclose your information at Your direction.
Service Providers: We engage service providers and other third parties to perform functions and provide services to Us. We may share your private personal information with such service providers subject to obligations consistent with this Privacy Policy and any other appropriate confidentiality and security measures, and on the condition that the third parties use Your private personal data only on our behalf and pursuant to our instructions.
Other Third Parties: We will share your information as necessary to third parties, including municipalities, parking enforcement companies, or any other entity as necessary to provide the Services or other services related thereto.
Law and Harm: Notwithstanding anything to the contrary in this Policy, we may preserve or disclose Your information if We believe that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to address fraud, security or technical issues; or to protect Metropolitan Mandarin’s rights or property. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that You may have to a third party’s, including a government’s, request to disclose Your information.
Business Transfers and Affiliates: In the event that Metropolitan Mandarin is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, Your information may be sold or transferred as part of that transaction. This Privacy Policy will apply to Your information as transferred to the new entity or with any entity that becomes or is a subsidiary or affiliate of Metropolitan Mandarin .
California Privacy Rights
Under the California Consumer Privacy Act (“CCPA”) California residents have certain rights and privileges. You can exercise any of the following rights by notifying us as described below:
Disclosure Request. Upon request and when possible, We will disclose the categories and specific pieces of personal information we have collected about You. Additionally, You may also obtain the categories of information about You that We have sold, the categories of third parties to whom the information was sold, and the categories of personal information that We disclosed about you for a business purpose. You may submit these requests via email to info@nyc-mandarin.com. When such a request cannot be honored, We will advise you accordingly.
Deletion. If You should wish to cease use of our Application and have Your personal data deleted from our Application, then you may submit a request by emailing us at info@nyc-mandarin.com. Upon receipt of a verifiable request for deletion, We will confirm receipt and will confirm once your personal data has been deleted. To exercise this right via email, simply type the words “Personal Data Deletion” in the subject line of Your email.
Right to Sue for Security Breaches. You also have the right to sue in the event Your nonencrypted or nonredacted personal information, is subject to an unauthorized access and exfiltration, theft, or disclosure as a result of our violation of the duty to implement and maintain reasonable security procedures and practices. Prior to exercising this right, You must provide us with 30 days’ written notice by emailing us at info@nyc-mandarin.com and providing us with an opportunity fix this violation.
We reserve the right to ask for information verifying Your identity and residency prior to disclosing any information to You or acting on your request. Should we ask for verification, the information you provide to verify Your identity and residency will be used only for that purpose, and all copies of this information in our possession will be destroyed when the process is complete. We strive to respond to your request within 45 days of receiving a verifiable consumer request however, We reserve the right to respond within 90 days when reasonably necessary.
Except as provided herein, We will not disclose or share Your Personal Information with third parties for the purposes of third-party marketing to you without Your prior consent.
Our Policy Towards Children
Our Services are not directed to persons under 18. If You become aware that your child has provided us with personal information without your consent, please contact Us at info@nyc-mandarin.com. In compliance with the Children’s Online Privacy Protection act of 1998, We do not knowingly collect personal information from children under 13 without parental consent. If We become aware that a child under 13 has provided us with personal information, We will take steps to remove such information and terminate the child’s account.
EU Safe Harbor Framework
Metropolitan Mandarin complies with the U.S.-E.U. and U.S.-Swiss Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view our certification, please visit the U.S. Department of Commerce website.
Changes to this Policy
We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at (insert URL). By continuing to access or use the Services or Websites after those changes become effective, You agree to be bound by the revised Privacy Policy.